The experience of a lifetime might just be waiting for you in Zanzibar: You’ve likely heard about Songwa Estates, the coffee farm in Tanzania that La Marzocco, Mahlkönig, and Probat jointly work with and take groups on tours of. The owner of the farms, a gentleman named Hans, also owns a few, lovely boutique hotels and cafés in other parts of East Africa, including an absolutely breathtaking one in Zanzibar called the Zanzibar Coffee House. And it’s now hiring.
Here’s the official advertisement for the job:
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More details about what the owner is looking for:
Terms of Reference Zanzibar Coffee House Manager
(jointly with assistant manager)
Guest Relations
Personal Meet and Greet of guests
Support for excursions
Follow-up on guest requests
Ensuring total comfort
Staff Management
Daily personal & supportive contacts with the employees
Annual review of staff contracts
Work quality control / maintenance of work standards
Staff feedback / monthly staff meetings
Salary payments / social contribution handling
Finances
Daily review/consolidation of finances with Assistant manager
Consolidation of daily coffee shop sales/coffee sales/guest payments
Administration of purchases and expenses
Statutory routine monthly payments:
- ZSSF
- Hotel levy
- Income tax
- Municipalities
Follow-up of payments of roast coffee clients
Cash listing
Debtors listing & follow up
Administration
Daily review of hotel reservation register
Administration of Invoices
Preparing routine operative documents (daily coffee shop sales, telephone log, purchases listing, kitchen production listing, guest registration document
Monthly report to directors
Correspondence
General questions
Availability enquiries
Guest Bookings
Proforma invoices
Registration of bookings
Regular correspondence (e-mail & phone) with directors, partners
Marketing
Handling and making regular entries into Coffee House Facebook
Answering/commenting of Trip Advisor postings
Review and suggest changes/updating of coffee house website
Propose promotional and marketing actions
Building
Building maintenance administration
Weekly room checklist supervision
Implementation of annual maintenance plan (during May when house is closed)
Café
Quality assurance
Products rotation and innovation
Menu adaptation
Hygiene assurance
RCB
Stock management
Orders control
Sales records/customer contacts
